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Complete Case details are given below :
Case Name : Digital Equipment Corp.: Complex Order Management
Authors : Janice H. Hammond, Chris Couch
Discipline : Operations Management
Case Length : 13 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Describes the proposed creation of a low end 3000 configuration workstation using Digital's competitive advantage of offering a la carte configuration capability and ability to build different options for customers. Disadvantages of this 3000 configuration workstation include a high processing cost exceeding $500 per order and delays in customer orders using the complex order management process.
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