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Complete Case details are given below :
Case Name : Cincinnati Children's Hospital Medical Center
Authors : Amy C. Edmondson, Anita Tucker
Discipline : Operations Management
Case Length : 23 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
The case describes an organization's use of the science of improvement to transform their process quality from below average to the top 10% in their industry. The case outlines the protagonist's strategy of developing internal experts who are trained in a common methodology for making improvement and spreading these ideas in their work units.
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