CASE SOLUTION FOR VENDOR COMPLIANCE AT GEOFFREY RYANS (A)

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Complete Case details are given below :

Case Name :      Vendor Compliance at Geoffrey Ryans (A)
Authors :           Susan Kulp, Nicole DeHoratius, Zahra Kanji
Discipline :        Operations Management
Case Length :    16 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)

Description for case is given below :
Geoffrey Ryans, a regional department store, faced two major issues relating to its retail furniture line: a large percentage of stock received from East Asian vendors was not in sellable condition, and furniture pieces had high customer return rates. Discusses different options for the Shipment Quality Group, including the use of vendor scorecards and product quality checks in the furniture division. Before agreeing on any particular course of action, the Shipment Quality Group must also consider the implications of any changes on their East Asian vendor core.

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