CASE SOLUTION FOR READING REHABILITATION HOSPITAL: IMPLEMENTING PATIENT-FOCUSED CARE (A) (ABRIDGED)

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Complete Case details are given below :

Case Name :      Reading Rehabilitation Hospital: Implementing Patient-Focused Care (A) (Abridged)

Authors :           Jody Hoffer Gittell, Mason Brown

Discipline :        Operations Management

Case Length :    12 pages

Solution sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Reading Rehab Hospital has experimented with a popular concept in health care--patient-focused care--intended to increase quality and reduce costs by organizing care delivery around particular diagnoses or "service lines," rather than around the functions or disciplines of the care providers. It is equivalent to a product rather than a process focus. Unfortunately, it is not clear whether the benefits of this new healthcare model are sufficient to compensate for the drawbacks.

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CASE SOLUTION FOR READING REHABILITATION HOSPITAL: IMPLEMENTING PATIENT-FOCUSED CARE

Dear Students,

Our tutors are available 24/7 to assist in your academic stuff, Our Professional writers are ready to serve you in services you need. We do assist you in solving case for "READING REHABILITATION HOSPITAL: IMPLEMENTING PATIENT-FOCUSED CARE"

Complete Case details are given below :

Case Name :      Reading Rehabilitation Hospital: Implementing Patient-Focused Care

Authors :           Jody Hoffer Gittell, Mason Brown

Discipline :        Operations Management

Case Length :    17 pages

Solution sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Reading Rehab Hospital has experimented with a popular new concept in health care--patient-focused care--intended to increase quality and reduce costs by organizing care delivery around particular diagnoses or "service lines," rather than around the functions or disciplines of the care providers. It is equivalent to product rather than process focus. Rehabilitation involves multiple disciplines which must share information about their evaluations of the patient, about planned treatments, and about patient progress. The decisions and actions of one care provider depend on those of another. This case illustrates the effects of a problem fundamental to service operations--variable demand and the limitations of organizing production by service lines under conditions of uncertain demand, due to the loss of pooling. Finally, its methods, for achieving the coordination benefits of service lines under conditions where the level or stability of demand is insufficient to justify the use of service lines.

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CASE SOLUTION FOR VENDOR COMPLIANCE AT GEOFFREY RYANS (A)

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Complete Case details are given below :

Case Name :      Vendor Compliance at Geoffrey Ryans (A)

Authors :           Susan Kulp, Nicole DeHoratius, Zahra Kanji

Discipline :        Operations Management

Case Length :    16 pages

Solution sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

Geoffrey Ryans, a regional department store, faced two major issues relating to its retail furniture line: a large percentage of stock received from East Asian vendors was not in sellable condition, and furniture pieces had high customer return rates. Discusses different options for the Shipment Quality Group, including the use of vendor scorecards and product quality checks in the furniture division. Before agreeing on any particular course of action, the Shipment Quality Group must also consider the implications of any changes on their East Asian vendor core.

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CASE SOLUTION FOR COMMERCIALIZING AN MRI BREAKTHROUGH

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Complete Case details are given below :

Case Name :      Commercializing an MRI Breakthrough

Authors :           Lee Fleming, Jacob Aptekar

Discipline :        Operations Management

Case Length :    14 pages

Solution sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

The challenges and best strategies for the commercialization of university technologies are illustrated in this case which documents an MRI breakthrough that arose from the Charles Marcus laboratory at Harvard. Students discuss the interdependencies of intellectual property protection, strategy choices for science based breakthroughs, and business models for university technology.

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CASE SOLUTION FOR WEBER SHANDWICK: THE CLIENT RELATIONSHIP LEADER PROGRAM

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Complete Case details are given below :

Case Name :      Weber Shandwick: The Client Relationship Leader Program

Authors :           Robert G. Eccles, Kerry Herman

Discipline :        Operations Management

Case Length :    22 pages

Solution sample availability : YES

Plagiarism : NO (100% Original work)

Description for case is given below :

In 2002 Weber Shandwick, a leading global public relations agency, instituted a Client Relationship Leader (CRL) Program for its top 32 global accounts. The purpose of the program is to ensure that all of the firm's resources across geographies, practice areas, and specialty areas are coordinated and effectively delivered to Weber Shandwick's most important clients. Each of these clients is assigned a "Client Relationship Leader" and the case discusses the skills and abilities that are needed to be successful in this role in a very complex multidimensional organizational structure. There are two basic types of CRLs: hunters whose job is growing accounts with a lot of potential and farmers whose job is to maintain strong and broad-based relationships. CRLs must walk a fine line between being close to the client, even considered part of their team, and not being too close by "going native" and ignoring their responsibilities as Weber Shandwick employees. Unlike office managers, who are measured based on the bottom line, CRLs are measured on top-line growth. Another objective of the CRL program is to enable Weber Shandwick to differentiate itself in a highly competitive environment where it is very difficult for PR firms and their holding company media conglomerate parents to do so. The public relations industry in the broadest sense has undergone a tremendous amount of consolidation through acquisitions over the past 20 years. It is also being challenged to adapt to new technologies like blogging and social networking, which both change and enhance existing service offerings. Another way that Weber Shandwick is adapting to new technologies is through an Internet-based platform called WeberWorks (3.0) that fosters communication and collaboration between the firm and the client and within the client team.

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