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Complete Case details are given below :
Case Name : Lundberg Systems: 3 Vignettes
Authors : Mark Leslie, James Lattin, Mike Harkey
Discipline : Social Enterprise
Case Length : 07 pages
Solution sample availability : YES
Plagiarism : NO (100% Original work)
Description for case is given below :
Examines three fictional vignettes concerning ethical dilemmas in the sales force, presenting the perspective of the CEO or VP of sales. Lundberg Systems is a fictional company that develops call center solutions, including call distribution systems, headsets, and call center software. The first vignette features a VP of sales who must decide whether to take advantage of a junior employee to win new business. The second vignette looks at the potential sexual harassment of a junior employee by a customer. The third vignette presents a potentially questionable accounting practice.
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